Originally Posted by
johan rebel
If they want to entice me to upgrade, they will not only have to offer it at a far more attractive price, but also ensure that OLCI, the app and the mobile site allow me to do so smoothly with an absolute minimum of hassle.
Maybe they're playing hard to get.
In making it harder for you to purchase the UG they are making you want it even more. It's not unheard of for companies to make it harder for people to purchase their products in order to cultivate additional artificial value for their product/service.