I don't see why there should be any disappointment. Should we give paying F / J passengers a separate airport too so they don't have to deal with the eyesore of Y passengers?

I think that people tend to overstate the crowds at CX lounges. I use CX lounges in HK whenever I travel and I rarely have any trouble finding a place to sit. Sometimes, yes, it is an issue, but it's very rare to be honest. With capacity being increased, it will only get better.

This is a very slippery slope. SQ already does this, and frankly, the fake J lounge for KF Gold members and other Star Alliance members travelling in Y is a joke. When I moved back to HKG I was thrilled that I could finally dump SQ and it's severely stingy FFP (before switching to OW I was *A Gold on SQ).

During our travels throughout the year it's often cheaper or more direct to fly other carriers, and I spend extra money to fly CX because I feel my loyalty is rewarded. If CX wants to reward my loyalty by creating an "enhanced service offering exclusively for Gold and Silver members" and kicking us out of the real lounges, then maybe I don't need to feel so loyal after all, and maybe I'd be okay with directing my $$$ elsewhere.

At the end of the day, someone has to fill up the Y/Y+ seats too and give proper incentives to get repeat customers. No airline is going to make money on premium pax alone.

In fact, in many ways I think SQ offers a superior inflight experience than CX. But CX treats a loyal passenger like myself so much better on the ground and that for me enhances the overall experience way beyond anything I can expect from SQ.