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Old Mar 24, 2013 | 7:16 am
  #57  
1kBill
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Originally Posted by rtool
I've been waiting on a refund for a fully refundable F ticket.
It's been 14 days now (10 business days).

Called on the 7th business day, and the "Refunds" department claimed there's a backlog due to the snowstorm.

Online status has been showing:
"Request Received - pending review"
while also showing:
"Error: Object reference not set to an instance of an object."

Should I just dispute the credit card charge and forget about it?
Anybody else waiting for their refunds? Cheers.
Call again and mention that this is the second call and the length of time that has elapsed. And if the agent can't push it through immediately or if the payment on your CC is due, then dispute it.
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