Originally Posted by
m3red
Do you have status with emirates?
Change fees annoy me especially when it's j to f and they want 200 pounds a ticket as they have to reissue them. You'd think they'd waive the fee but they don't....
With EK the phone agents have no discretion, nor does it appear as if the supervisors at the EK call center have it either. They follow their script and their rules and they are unbendable.
Quite a difference compared to the Western or Asian carriers and one of the few things that really annoys me about EK.