FlyerTalk Forums - View Single Post - Are properties bound to honor the Room Type Booked? [Booked King, received Twin]
Old Mar 23, 2013, 6:16 am
  #3  
InkUnderNails
 
Join Date: Feb 2008
Location: Nashville, TN
Programs: WN Nothing and spending the half million points from too many flights, Hilton Diamond
Posts: 8,043
Originally Posted by cordelli
Usually the reservation confirmation will include a line like

Your room type preferences have been submitted with your reservation, and are subject to hotel availability.

So if they don't have what you booked, they don't have to honor it. If they put you in a room that sells for less, I would expect they adjust the rate downward to the rate for the room they give you. Beyond that, I wouldn't be holding my breath for any compensation.
You are correct. Also, by the time one will check in, the previously lower priced room will have become higher due to the hotel being full and there would be no "lower cost" to refund. In fact, they might even consider it an upgrade.
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