Originally Posted by
bamboola
Flew Business class to AMS last week. Asked purser about shower at AMS and she said to ask ground crew upon arrival. Ground crew had no clue. Ended up in some non-descript lounge with no showers.
Were you talking with a contract agent of the actual UA employees on the ground? If the latter ask them to look up GG SHOWERS in the DRS and that will explain the process and even has the hotel/lounge partners listed IIRC.