FlyerTalk Forums - View Single Post - Redeeming Miles for Awards on Malaysia Airlines / MH (Master thread)
Old Mar 21, 2013 | 1:26 am
  #194  
Guy Betsy
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Originally Posted by mihaid
Has anyone had any experience crediting RJ flights to MH FFP (Enrich), recently?
I flew RJ in D class HKG-BKK-AMM-IST on Feb. 24/25, so almost one month ago, but the miles have not yet been credited to my Enrich account.
I did make sure my MH FFP no. is in the system (it appears clearly mentioned on my RJ boarding passes), but it did not help. About two weeks after my flight I wrote to [email protected], sending copies of my RJ boarding passes and my RJ booking confirmation: no reply or even a simple acknowledgement of my email having been received. Then I wrote to the other enrich email address: [email protected]. Again, with copies of boarding passes and booking confirmation. Still nothing.
Anyone having had a similar experience with RJ flights or other OW credited to MH?
I am concerned as I will fly CX in two days and I intended to credit my miles to MH, but now I am wondering if maybe I should credit my CX flights to AA or BA...

(I must say: I have taken a few MH flights in the past few weeks and for all those flights the miles posted to my MH account promptly: within 24-36 hours after each flight.)
Please address this issue at the other forum.. http://www.flyertalk.com/forum/other...-programs-470/ and not this one as this thread pertains only to AAdvantage and MH flights. Your issue is with ENRICH's programme. But its only an IT issue and you also shouldn't expect an instant reply when writing to Enrich on emails.
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