Originally Posted by
AGR Insider
We recommend that customers call to cancel their space before no-show to avoid any issues. It is possible that your ticket(s) were not converted to eVouchers, in which case the value would remain in the PNR for future use (like an eVoucher). I would be happy to research and accelerate the resolution process if you send me a PM with your member number and PNR details.
Thanks for chiming in. The outbound segment was badly delayed and we used another mode for the return after having missed it. I was having too much fun with my friends on the train to want to interrupt the experience by bothering to call.
It's not a big deal nor a big dollar amount, so I'll sit on it for now till it's time to book again. The lack of consistency/clarity around this process is a bit odd, though. Thanks again...