Originally Posted by
Cathay Boy
This is less about Y+ and more about which crew you have. I flew Vancouver to HKG four times in J and both times I got crappy services due to Vancouver crew, I even remember the faces of those crappy services flight attendants because their services are so crappy. I am so disgusted by this that I don't bother with this route anymore.
CX, for the most part, are very good with training their inflight crew, I think you just have to report them. As bad as that sounds, that may be the only option to make sure you don't get the crappy services in the future. You can't expect management to deal with them if no one is telling them what's going on in the front lines of service.
The YVR based crew is a joke. They are more conversationally-savvy, but are almost too chatty and are realistically robots and follow the rules down to the teeline (not saying that they are not supposed to follow the rules). At least the Hong Kong-based crew MAY be to able to think outside the box for the passengers every now and then.