Originally Posted by
sjefenole
I've usually been pretty good about not relaxing until I have a ticket number, but for some reason I've been relaxing more and never had problems with United in this regard. Now searching for my record locator number yields nothing. I called them and they have no record of that number either.
They suggest booking and writing to customer service or calling 1-800 WE DONT CARE
I checked my travel bank and low and behold there it is:
DEBITS
Redemption:SFO To MSY
Travel Date:2013-02-02 16:38
Confirmation Number: XXXXXX
Traveler Names: XXX
Any ideas?
Of course now the ticket price is much higher...
I've had instances where using TravelBank funds in combination with a 1016 e-cert causes a rez not to ticket. I was actually told by Premier Services that you cannot combine TravelBank funds with an ecert, which is just ridiculous considering the website allows you to do just that.
More lousy IT from the world's leading airline.