Originally Posted by
Bob S
lin821 - Thanks for the link. It talked a lot about many people having this problem but seemed to leave most of them needing to be sorted by an administrator. I too ran into a dead end.
IBcash already provided you the solution.
But FWIW, most account access issues, if not all, have to be sorted out by admin on FT. For future reference, if you shoot a PM or email directly to any of the IB people, you'll get the assistance you need.