Old Mar 1, 13, 9:29 pm
Join Date: Apr 2004
Location: ONT, LAX
Programs: UA1k 2.5MM, AA Plt, peasant on everybody else, elite something or other at a bunch of hotels.
Posts: 4,526
Originally Posted by sirdatary View Post
It sounds like the time to deal with this would have been before the mother and child got off the plane. If the mom continued to deny that her son did anything, then ask the FA to arrange for a police officer to meet the plane at the gate to address the fact that somebody vandalized your laptop.

The officer would have most likely just mediated the matter and facilitated an exchange of contact information, but at least you have someone you can go after in small claims court, if needed.

At this point, unless the airline gives you her information voluntarily, recovering money from this lady is going to be a real headache. Glad your laptop is working again.
Excellent suggestion. If nothing else, it might have taught the parent a lesson in how to do proper parenting. Why on earth she would allow her kid to play with someone else's stuff on plane is totally beyond me.
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