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Fellow passenger (child) ruined my laptop on my flight

Fellow passenger (child) ruined my laptop on my flight

Old Mar 2, 13, 9:28 am
Join Date: Sep 2008
Location: Midwest USA
Programs: BA GGL/CCR, WN A+/CP, UA SIL, Marriott TIT (LT), Hyatt EXPL, Hilton DIA
Posts: 1,732
You showed more restraint than most.

IMHO, writing the airline is a waste of your time, since they did nothing wrong, and will probably file your letter in the trash.
nachosdelux is offline  
Old Mar 2, 13, 9:40 am
Join Date: Dec 2009
Location: En Route
Programs: Many
Posts: 6,730
What awful people that kid and his mother are. It's shocking what sort of terrible human beings are out there. First of all to take someones laptop out without permission to use it is unconscionable and then to destroy it and pretend nothing happened...
GetSetJetSet is offline  
Old Mar 2, 13, 9:51 am
Join Date: Jul 2008
Location: K+K
Programs: *G
Posts: 4,470
the airline has nothing to do with it

in a just world, bad karma will befall that kid and especially his mother.
deniah is offline  
Old Mar 2, 13, 10:25 am
Join Date: Jun 2009
Posts: 3,098
Why would you have recourse against the airline? It isn't their fault.

And recourse against the kid and family? Well, the burden of proof is on you.

It sucks, but that's life.
pinworm is offline  
Old Mar 2, 13, 10:37 am
Join Date: Dec 2011
Programs: UA 1P
Posts: 545
I agree the airline is not culpable, but the mother certainly is responsible for the misbehavior of her child. I would have insisted on getting her identification and contact information before departing the plane.
LTBoston is offline  
Old Mar 2, 13, 4:03 pm
Join Date: Jan 2013
Programs: AA Gld HH SPG
Posts: 80
Laptop disaster

Perhaps you were trying to impress the mother, by allowing brat play with your laptop.

Q. Is it yours or your employers, I suspect the latter.

I trust you have learned a lesson. Why take care of somebody else's property. They don't have any skin on the table for it.

laggers is offline  

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