Old Mar 1, 13, 9:14 pm
Join Date: Feb 1999
Location: San Jose, California, USA
Programs: AS 75K, UA MM, AA MM, IC Plat Amb, Marriott Gold, Hilton Gold
Posts: 3,071
You have my condolences for your bad experience. It's reprehensible that the mother would let her child take your laptop while she was sitting there, then look you straight in the face and claim to not know what happened to it! She's clearly shirking her responsibility, not only to monitor her child but to compensate you for the damage her child caused.

Thanks for sharing your story; it's a sad reminder of how inconsiderate our fellow passengers can sometimes be.
mikew99 is online now