Good afternoon FT members,

My name is Peter and I am a 4th year student in Hospitality and Tourism program at Ryerson University located in Toronto, Canada.

As for the part of our research study, my team and I are conducting a survey on effectiveness of hotel loyalty programs. It is completely voluntary and private and there will be no obligations what so ever.

It is 17 questions in total that will take less than 10 minutes of your time so it would be great if you guys can spare a moment to participate in the survey. Those who are not a member of loyalty program can also participate so please do so!

http://kwiksurveys.com/s.asp?sid=qvr2almjymmia5q100103

Many thanks,

Peter