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Old Feb 26, 13, 4:01 pm
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Join Date: Aug 2002
Location: Bay Area, CA
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Originally Posted by exerda View Post
During widespread irrops recently, I got the ICC. FWIW, the ICC rep actually took care of the issue very quickly and correctly.

While I usually get U.S. based agents, I've been very pleased with the ICC when I get them -- moreso than some of the U.S. based agents.

I think that culturally, the ICC is a better fit for SHARES -- they don't seem put off by the thought of a 30-minute phone call typing like a madman to fix an issue like their American counterparts sometimes can be.
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