Although the first front desk attendant accepted to waive the fees at check-in time, another one was surprised that it was done, then a third one stated that it was out of goodwill since an internet charge were now included in the fee, while it is complimentary for Platinum guests.
The nights had been booked and prepaid when the fee was 11.50, but the bill came out in error with the fee and showed 19.95. It was reversed.

They say that the amenity charge is for:

- high speed internet access free for Plat. guests
- unlimited local toll free and domestic long distance telephone calls Like most, I use my cell phone
- 24-hour workout facility I never visited it, but isn't usually complimentary for Plat. members?
- valet and self parking garage very helpful when you use taxis
- spa's sauna and steam room access Not for me
- bottled in-room water ***Wow***
- incoming fax transmission No need for this
- daily newspaper delivery USA Today, my least favorite newspaper
- notary public services Sooooooo useful!
- 24 hour pool and whirlpool access No, this property does not have the half naked ladies at the pool
- Happy Hour with bad wine and I don't drink beer

Still not showing as included in the fee: hot water, A/C, lightning in the room, TV, soap, shampoo.

Starwood corporate should made clear to the property that it is not acceptable that some staff remove the fee for Platinum guests and some refuse to.