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Old Feb 22, 2013 | 8:55 am
  #1253  
amanuensis
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Join Date: Jan 2002
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Originally Posted by anz5708
Redeemed $100 for 7K Hhonors points over 2 hours ago (got email fulfillment confirmation from erewards) yet no points have credited to Hhonors account. In the past the redemption took place in the wink of an eye. Has anyone else noticed any lag time, days, weeks, months?
Yes, I did the same redemption about a month ago, and it took about a day for the points to appear. And so I also worried that something was wrong. I wonder if, somehow, that longer lag time is related to why e-rewards raised the redemption rate for most members. Maybe what used to be an automated process is now a manual process and e-rewards is trying to recover the cost of an employee's time.
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