per the MRs T&Cs, upgrades for P/Gs are generally based upon availability at checkin although some, including myself, have had success in obtaining upgrades pre-arrival.......
and, there are several existing threads on this topic found by using the search function w/o requiring a new thread to be started.........
BTW, since this prop is listed as a "resort" they are exempt, if they so desire, to provide you certain plat benees......
Originally Posted by
JAKPT
As a business traveler I frequent the same properties and am treated well. I am traveling, in May, to Harbour Beach in Florida. It is a suprise trip for a special occasion. I have heard great things about how the treat Platinum members from access to the spa and wine in the room. I have heard not so great things also, such as no recognition and not being upgraded. As a vaction this is new to me and I want to make it extra special. Any advice? Should i speak with someone before hand? Thank you for your help!