Let's see - August 2012 to January 2013 - just about 5 months along with multiple requests, numerous non-committal responses from e-rewards (we are investigating and will let you know asap - yeh, right) and nearly a write-off of any hope of getting them EVER.

NYC market is excluded from point redemption. Anywhere else, I generally found standard (not anytime) availability is hard to find in major metro markets.