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Old Feb 15, 2013, 2:18 pm
  #4  
Nikolaos
 
Join Date: Dec 2010
Programs: US CP, MR Plat, SPG Plat, HHonors Gold, National X
Posts: 917
Originally Posted by windcloud5
What does walking a guest mean?
It's when the hotel is overbooked, there are no available rooms and a guest has to be "walked" to another hotel.
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