Originally Posted by
SkiAdcock
This. We've had some folk go to SPG & now they're coming back to Marriott.
For those who are truly unhappy, then certainly move to another chain. But no chain is perfect, and the other chains have upped categories and/or cut bennies too.
Cheers.
All true.
So I am starting to choose the hotel that is best for me on the specific trip - without worrying about points, bonuses, or a complicated mental evaluation of whether a free breakfast is worth more to us than suite upgrade!
One of the best hotel stays recently? OMNI. The program as a whole s*cks - but the great part is bennies start on the first stay. So free Internet, free clothes pressing, and yep....coffee delivered to the room as my wake up call. Tiny chain footprint...but there was one where I needed to be.
Early days yet, but so far? Amazingly freeing.