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Old Feb 11, 2013 | 2:08 pm
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Jimmie76
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Originally Posted by ScottC
Of course it sold out - their flagship stores had 100 total (50 64GB and 50 128GB) AND started doing pre-sales earlier in the week without actually telling people.

I arrived at the local Microsoft store at 10:00, and the store had already sold out. Apparently, they decided to open early (even though they told me the day before that they would open normal hours AND that they'd have PLENTY in stock). The local Best Buy got ONE unit, which was sold before the store opened.

By the time I got home (after wasting two hours), the 128GB was sold out on their site.

They couldn't have handled this any poorly. Despite the lousy reviews, there are still people who trusted them - and this is how they deal with us. Like Google, Microsoft has very little experience in retail and merchandising, and should take a long hard look at Apple for tips on how to get products in the hands of their fans.

Oh, and the 64GB units I did order still haven't shipped - they generated a tracking number on Saturday (and I paid for overnight), but they are of course still stuck in a warehouse somewhere.
Oh it was one of those launches, went to the press party for a technology company where they were showing off their latest product and I asked how many would be available on launch day. Under a thousand were being flown in, the rest were coming a month later when the container ship docked, "still" says the staffer I'm talking to "means we should sell out".
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