Originally Posted by
gilbarus
I called their customers relation and they claimed they can change the rates anytime without notice...Assuming it is correct and acceptable by the terms is it a proper business ethical behavior?
They sure can change the program including award travel mileage requirements at any time. Same applies to any of the other frequent flyer programs out there.
And how is it unethical? Its not. They are operating under the guidelines which we all agree to when we enroll in the program.
Originally Posted by
skitch23
Arrgggghhhh! I have been saving my miles for years and was finally going to cash them in for a trip for my whole family next year. This totally sucks!!!!!!
You are assuming you could have found enough seats for your whole family.