Originally Posted by
mr_burdell
I just booked a car at Kona airport and it says that Gold service is unavailable, however Mobile Gold Alerts are available. Does anyone know how it works there? Do I have to go to a counter to get keys or do I just go get in the car and drive away? Do the alerts just tell me which car I'll get, but not say anything about where it is?
Gold service is available but have to take shuttle to one main lot. My experience is that service is terrible, though. Lots of people milling around but didn't get my car for 15 minutes.