Originally Posted by
timbre
How do you book it online and then call in to have it ticketed? Is this a feature of the pmUA website? The new United site does not appear to give you that option. Am I missing something?
Let me clarify. I booked the award online as I was on the phone with an agent. I had an existing award booking on LH equipment and needed to change flights. The flight to which I wanted tochange was visible on UA.com but was not visible to the agent. To prove the point to the agent, I booked the flight I wanted online and the agent then worked to move other segments from my old existing reservation. Hope this clarifies it.