Originally Posted by mxr:20187637
Originally Posted by
twydeutschland
It seems that the group will have an ambitious expansion plan mostly in the APAC region.
I have recently stayed in Hong Kong Eaton Smart, a 4-star property with my 1865 Voyager status. I origially booked the smart room and it had been upgraded to a "small suite" upon check-in. Also after I called the service assistant I was a Voyager member, they quickly sent the welcome fruit and local amentities ( 6 pieces of almond chocolate!)
I guess the overall experience was not bad considering only two stays (or nights?) will allow you to retain the voyager status.
Oh they are very great full with their upgrades, especially for hong kong hotels which are booked out many times...
Usually if they know about your arrival ahead of time they will already have put the welcome stuff (fruit, coke, water, sparkling water, wine) in your room.
A nice perk is to use the membership card as a room key aswell.
I did receive sparkling water for my last stay.