FlyerTalk Forums - View Single Post - AAdvantage number and how do I know I'll get the Citi bonus?
Old Feb 1, 2013 | 2:19 pm
  #7  
Happy
FlyerTalk Evangelist
All eyes on you!
20 Years on Site
 
Join Date: Jul 2003
Location: Florida
Posts: 30,336
Originally Posted by apodo77
FYI... I should correct above I did not sign up through AA.com for an AAdvantage account because it does not recognize my home address (property is 7 years old so no clue why it is not recognized) and it did not complete.
Same happened when I applied for the card originally and is why there was no AAdvantage number. I was not able to call AA at the time to sort it out and went ahead and applied for the Ciit card as I was using it to get the $100 discount on a flight me and the wife are taking.

Long story short sounds like Citi should have opened an AAdvantage account for me and I should be able to contact them to get the number (it is not on the CC delivered today), correct?
Correct. However it takes TIME before a new AA account is opened and then the info gets back to Citi - this is not an instant, real time process and everything gets attached correctly - Citi would send out its requests (may be in batches) to AAdvantage which in turn would process the data and sends back the information - then Citi runs the incoming data file and hopefully everything finds its right home...

The new account information is NEVER coming at the same time the CC arrives. You would need to call Citi to find out or to call AA and give them your personal data and the AAdvantage rep should be able to find accounts associated with such personal data.
Happy is offline