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Thread: Advice re eupgrades needed
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Old Jan 30, 2013 | 8:04 am
  #9  
Clipper801
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20 Years on Site
 
Join Date: Feb 2005
Posts: 7,170
Originally Posted by YEG USER
I wouldn't use the general "contact us" information provided above. AC has a separate page with a form called "How to report eUpgrade discrepancies"

The link is here...

http://www.aircanada.com/en/aeroplan...ades/form.html

I've had good success using this route in the past.
OP appears to be unhappy about how upgrade was handled at the gate at YYZ. That is a customer service issue.
Last edited by Clipper801; Jan 30, 2013 at 8:10 am
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