FlyerTalk Forums - View Single Post - ARCHIVE: Concierge Key AA Premium Service
Old Jan 26, 2013, 7:38 am
  #802  
RealFan
 
Join Date: Mar 2009
Location: Midwest
Programs: UA GS, UA 1.6MM, AA LT PLT, AA 2.6MM, Intercontinental Royal Ambassador
Posts: 838
Originally Posted by anabolism
Would AA be better off overall by making CK a top tier and hence downgrading the experience of lowly EXPs, or keeping things as they are? That is, would the additional revenue gained by catering more to CKs be greater than revenue lost by pissed-off EXPs who defect?[/LIST]
Do you think that EXPs would defect en masse if CKs were treated like GS is treated on UA? From what I gather over there, 1Ks respect the GS folks pretty much and acknowledge that revenue matters. I don't know that AA EXPs would feel any differently about CKs.
RealFan is offline