Originally Posted by
Kitzkatz
I have never been so frustrated by a website. I somehow managed to book one flight today, but now I can't do anything without being told my session has expired. The reassurance that I will be able to go back and finish what I started is like salt in a wound - I have restarted at the beginning so many times that I am surprised my iPad is not lying across the room in pieces. The login box is tiny and half hidden at the bottom of the page so that a click often fails to bring up the keyboard. Flight search pages take forever to load, and while they look complete, scrolling is impossible - popping back to the top as soon as it is released until the wheel stops turning, often over a minute per page. I have restarted everything many times, checked all the requirements for browsers and OS, all should be fine, but it is a complete mess. I have submitted several complaints - not even one acknowledgment that they have been received. I thought the new iPad app might address some of these issues, but it just sends me back to the impossible web site. Honestly, I am at a loss for words and ideas - other than to boycott Delta until they fix this.
^^^
Yup.
I can use the new fly delta app on my ipad for some things. But like you said, that app sometimes sends you over to the web site for things like awards booking, redeeming a certificate, etc. and once you are there on your ipad, you're basically out of luck. Have to go to the PC to use the web site. Or call Delta and have them do it for you. Hard to believe it has been broken for so long.