FlyerTalk Forums - View Single Post - "TravelBank"- United.com Club & Gift Registry Q&A - No new/renewals as of 23 Apr 2019
Old Jan 20, 2013 | 12:33 pm
  #156  
alexperi
10 Countries Visited20 Countries Visited30 Countries Visited10 Years on Site
 
Join Date: Jan 2010
Programs: UA 1K
Posts: 364
Originally Posted by shdflyer
After 45 minutes with web support trying to apply my Travelbank $ to a reservation, they finally figured out that the reason I cannot use it is because my reservation includes a codeshare. They figured out that Travelbank $ can only be used on itineraries that are UA metal all the way. I made some dummy domestic reservations with codeshares to test this and this appears to be true. Web support said they will be updating the website to indicate this limitation...
This is correct, travelbank funds can only be used on UA metal. UA flight numbers codeshared on other metal will prevent the travelbank option from showing. Also found this out the hard way some months back... it's not very clear from the T&C.
alexperi is offline