Hi Everyone,
Maybe someone can advise?
I made a booking EK to NYC return from BKK with the Jan Sale, booking a saver fare, paid the tickets already, all issued (this is for Apr 13).
Tried to use my points no luck (as always) finding a saver fare.

Now I want to change my saver tickets to flex tickets so i can upgrade to J for less as I have enough points then. Called EK and they said NOPE cant do it, i need to cancel and then rebook which I find strange. I mean I am offering to give them more money to upgrade to Flex, does anyone know how to get around this.
I have tried amending my booking on manage my booking but i can change flights or upgrade to business BUT can not change to flex fare for the same flights, any idea?