Originally Posted by
gregas
It took me five months and many phone calls but I got my credit for TK G. What a hassle. They blamed it on TK, but since I'm a member of MP earning MP miles, it's UAs problem to fix.
Sounds like UA fixed it. While it is UA's issue to track down TK and get the credit it's within TK's right to deny any request UA sends it. Now, UA might be sending bad info to TK which is what's causing this problem but it is ultimately TK's yay or nay that dictates whether UA credits you or not.
-RM