Amount Refunded, still hasn't reached my account.
I put a request in for a refund on 30th October, 3rd December the refund was 'processed'.
I was originally informed via email that the refund will take up to 14 days to hit my bank, once 17th December came and went, I was told it actually takes up to 28 days to process.
It has been over 6 weeks and the money is still not in my account. Qatar keep blaming the delay on my bank, my bank are confused and say there is absolutely no record of this refund.
I've made a complaint, received no reply, no apology for the long wait in replies over the last 2 and half months.
I realise from this thread that my complaint is hardly the exception, it's just frustrating that Qatar take $100 in admin/ refund fees and then don't seem to be doing any admin!