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Thread: Average refund time
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Old Jan 14, 2013 | 6:19 pm
  #44  
denuaflier
2M50 Countries Visited10 Years on Site
 
Join Date: Jan 2012
Programs: UA Gold MM, HHonors Gold, Hertz Five Star Gold, Marriott Gold, Avis First
Posts: 471
Originally Posted by SunLover
Normally UA does not charge my credit card until after the 24 hours. Before that they just put a hold on the funds.

Questions:
Did you use the website to book the reservation, or did you do it over the phone?
Did you use the website to cancel the reservation, or did you do it over the phone?


SunLover
Web reservation and cancellation via phone. The phone people did acknowledge that it was within 24 hours and it will be fully refunded.

Originally Posted by WineCountryUA
Also, how long has it been since you cancelled?
Is the reservation showing cancelled?
One week since cancelled. Reservation is showing cancelled status on the website.
Last edited by iluv2fly; Jan 14, 2013 at 7:24 pm Reason: merge
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