Originally Posted by
burlax
My service impressions are pretty subjective, because I usually make good contact with US/UA FAs, we have small talk, etc., so, I get excellent & frequent service pretty much every time I fly. This never happens on LH / LX - FAs either don't speak good English (and I don't speak German or French) and / or are not particularly interested in making conversation. It's pretty much "here is your food, sir, enjoy".
LX and LH FAs are professional. In C they will definitely have extended chats in the galley but in the cabin they are working hard to serve the entire cabin efficiently.
On the other hand UA FAs do what they want - they are more than happy to loudly chat at a pax seat while ignoring the needs of others.
In F on LX or LH where there is a higher ratio of FAs they will engage while you are at your seat as they have back-up.