Originally Posted by
anilisa
We decide to call AC reservations and rebook there. I get a seat, my colleague does not. If he had taken from the priority line as is designed to be done(??) we would have both gotten seats.
Yes AC should have taken from the priority line, but you've also learned a valuable lesson - calling the E/SE line is usually far faster and more effective than standing in line when a flgiht is delayed/cancelled.