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Outright Quackery Getting Upgrades on BA
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Jan 8, 2013, 9:15 pm
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Hyperacusis
Join Date: Jul 2009
Location: AUS / DXB
Programs: BA Silver | AA LT Gold | EY Silver | Marriott LT Titanium
Posts: 1,838
I suspect part of the reason for the 'quackery' is that very few people ever use the new BA upgrades because of the fare restrictions, leading to situations where AA agents are extremely unfamiliar with the process.
Hyperacusis
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