I'm trying to load $1000

I tried it on my new SW Personal and Business cards tonight, each of them have a $1000 cash advance limit and both of them failed.

Last month I did a $1000 load on my Sapphire Preferred without any issue and that card has a $1000 cash advance limit as well.

From reading this thread, if the add funds option disappears, it means my account is under review for too many failed load attempts. Although it still lets me attempt to load funds over the phone, but it's failing there too.

Do you think that could be what's preventing it from going through now? My account being under review?