Originally Posted by RMPearl

Finally called into MRCS because I couldn't get online to work. They said I was automatically signed up for the 35k+15k points and I asked to be switched to the Stay 2 nights, get 1 Cat 4 cert. The rep. said no problem and said he will track it manually. Got his extension and name if I need to follow up.

I agree with USirritated. I always have had luck with calling in and playing CSR roulette rather than e-mailing.