Originally Posted by
keloutwest
In fact, I believe SPG affords plats a certain number of guaranteed upgrades before arrival. For these exact situations.
Only certain Plats get the suite upgrade coupons (those that stay at least 50 nights the previous year.) And based on the complaints I've seen in the Starwood forum, there seems to be a lot of confusion, complaints, issues, problems, etc in using them.
Also, I do believe you have to call within 5 days of the stay to use those coupons. So in this case for a stay the 1st weekend of the New Year, you'd have to wait until Monday (Dec. 31st) to even try to use them.
So while they sound nice, the grass may not be quite a green over there as you might hope.
