Originally Posted by
alrvd83
So this most recent mgabonus, I called this past August and they switched it to the 2 cat 1-5 certificates...i was originally signed up for the 40k pt bonus after 20 stays.
They said it wouldnt change on my online profile, but they would track it on their end.
I called back November to check on the status, and they said the agent, back in August, told me incorrect information. Their rewards department cannot add 1-5 certificates onto my account...they can however add pts of course. This is what I was told over the phone....
So therefore he went to speak to a supervisor, and instead agreed to give me 50k points after my 4th stay...this was his nice gesture for the mistake the agent made in August (which is equivalent to 2 cat 1-5 certificates)
I just received the 50k points...not too bad
Some may doubt what I am saying, so if you want further proof, then PM me and ill send you a screenshot of the "goodwill adjustment" on my account
I had this happen to me once also, about 3 years ago, but for slightly different reasons.
Originally Posted by
alrvd83
Just called and the CSR told me that this time around, they have gotten more strict on the promotions...she said that they are
not switching members to a different promotion.
The one you got picked for will be the
only promotion you can participate in...
Has anyone else tried? lol
Originally Posted by
BKKLEE
and so MRs inconsistency starts..............
All the big travel companies are inconsistent, DL certainly is also, but I also think the biggest part of it is some version of "I didn't get the memo."
Originally Posted by
cova
I got the 15+5 nights for 40K points, but just called and switched to the 3 x Cat 1-4 offer. Like others have said - I like the 3 free nights. Depends on where you use them - but there are some Cat 4 Courtyards at $200+ per night at peak times.
I could not get the 2 x Cat 1-5.
Originally Posted by
alrvd83
Lol..so true. I guess I wasn't persuasive enough when I called....
Originally Posted by
VickiSoCal
Probably not what he said, but who he talked to.
Ain't that the gospel truth!
Originally Posted by
BKKLEE
and, as I recall, Sharon previously cited an Marriott Insider posting by Michelle that basically said plats, and perhaps golds too, could change..............haven't seen any update on this issue............
Sounds good to me, but also extra emphasis on "I didn't get that memo!"
Originally Posted by
docr775
I received the stay 6 get 3 however I sent an email requesting a switch. I got this as a reply:
"Our records show that your account is enrolled in the 2013 Spring MegaBonus Promotion. The earning dates begin February 2, 2013 and ends April 30, 2013. You have been selected to receive an electronic free night certificate, valid at hotel categories one through four, after every two paid stays. You can repeat this up to a total of six paid stays to receive a maximum of three free night certificates.
However, as you are a valued Platinum Elite member, I would be happy to extend you the courtesy of changing this bonus offer to receive a bonus of 25,000 Marriott Rewards points when you stay a total of 15 paid nights. You can receive an additional bonus of 15,000 Marriott Rewards points, up to a maximum bonus of 40,000 points, when you stay a total of 20 paid nights."
I am interested in the points since I am working towards LT Plat status.
Yes, Mega bonus and other points bonuses, such as the present 5,000 points business bonus being offered, are very important for attaining LT statuses!
Besides, when you get certs, no points, and then they hit you three times, 1) then when you use the certs, you do not get room night credit or points for those stays, which are 2) not terribly flexible or the best of places, niceness wise, and 3) probably not a place you would choose if you wanted to be most effective in getting best value for the points you earned. Kind of hard to compare a CAT 4 property (which is 20K per night) such as a FI in Queens or a CY outside of MGM, with a CAT 5 resort, such as CasaMagna Marriott Cancun Resort (which is just 25K per night, only 5K more).