My luggage got delayed on the way from PHX to LGA, and I still don't have it. I just spoke to customer service and apparently it just arrived and I'll be getting it tonight or tomorrow morning... As a result, I've spent about $700 on new clothes (thank god for delayed baggage insurance)... prior to this unfortunate incident, I had spent about $200 or $300 (which is all I had intended to spend)... is there a compassionate duty exemption for situations such as these?