This seems to be the norm these days with websites... make it flashy looking with lots of ads, do minimal testing, and require multiple clicks to perform the same navigation. Just shove it out there and let end users find the bugs and problems.

That's really the crux of it.

It's not the "where's my spoon?" issue... from a google chrome user with lots of bandwith and a good computer, who spends time on delta.com basically every day , the new format works terribly. Maybe not for some of you. Maybe you haven't pushed the site deeply enough to see all the little problems. It has just been mildly frustrating up to this point, but now i actually wanted to perform a function that I had done dozens of times effortlessly on the old site, and I simply can't.

I don't want to be a jerk, I just want a option in my profile where I can select "classic website mode" ...that would make everybody happy, while letting the EVP that spearheaded this update still claim to have "added value".