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Old Dec 19, 2012 | 10:37 am
  #2  
mridley2
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Join Date: May 2011
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Originally Posted by MoMilesMoProblems
This is my first post, but I've been lurking for years.

My patience with the "updated" delta.com has been completely spent.
In addition to everything being significantly slower, and having to go through more steps to get to anything you want, it just DOES NOT WORK.

Current example: My flight JFK-BNA this weekend had a schedule change. I get the choices to "change;" or "accept" the changes, and after I "accept" the changes I should be able to change the itinerary, etc.

When I click "accept" it just takes me back to the same "change" or "accept" screen. Because of this, I can't even get to the "change" my itinerary.

I want to change my itinerary, yes. But I don't want to have to call! This is rediculous. I'm sick of companies "updating" websites by making them "prettier" but actually making them significantly less useful and prone to errors. Marriott just did the same stupid thing.

The worst part is, although nothing I actually want to do works, every single one of the dozens of new advertisements works great.

Please just give us the option of using the older version of the site. It worked, despite the broken award calender. This new site is a flashy piece of junk.

Six months ago i spent at least half an hour an delta.com... now I completely avoid it. Great job.

Sorry for the troubles you're having but hang in there. It's a work in progress.. cold comfort I know.

I have had similar issues as you with a sked change i have in January. Have you tried tweeting DeltaAssist? They should be able to make the change for you no problem and that should be easier than calling..
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