Originally Posted by
xxpert
Really? every trip report i read raves about the service but rants about the seats. good to know.. thanks for the input
Maybe the great service makes the seat seem better. But day flights on KLM for me are great. Layflat doesn't matter because I'm not sleeping, and more interaction with the great FA's. Plus, those stupid little Dutch houses pull me in when I'm trying to decide who to fly.

I have no idea why I like collecting them, but I do. Great marketing by KLM.