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Old Dec 16, 2012 | 10:22 am
  #7  
SYM
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Join Date: Feb 2007
Location: YXU/BOS
Programs: AC SEMM
Posts: 953
Originally Posted by Mauricio23
Just spent an useless 10 minutes with a phone agent. Apparently I cannot check in because:

- I am waitlisted for an upgrade (right).

Where do they find these people?
I hope aerolotto works out for you.

As has been posted here before (perhaps even by me), when you are upgraded/waitlisted for an upgrade on the second leg of a connection, the system does not know which booking (original or u/g) to associate the first leg with, so it won't let you do OLCI. I was complaining about this very issue with a lounge agent yesterday. The agent said sympathetically "When you have a reservation on two flights, the default is to do nothing" (which strikes me as applicable to many many other aspects of AC IT)
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