Largely agree, I'm extremely grateful when I get a suite, certainly don't expect it.
However, as 50% of my plat stays are leisure, I for one preferred the old language which went something like this 'best available room, subject to availabilty...suites excluded' and was not limited to a 1 category upgrade.
Due to my stay pattern, I'd trade the lounge for a decent upgrade and breakfast at resorts, but that view is in the minority.
Originally Posted by
northwest_buckeye
I've been with Marriott for around 7 years (plat for the last 5), starting from the moment I graduated college. In the nearly 600 nights with Marriott since then, I've been upgraded probably less than 25% of the time. Of those upgrades, I've been very lucky to get some AMAZING suites... But I've never expected or even asked for an upgrade. If one is given to me, great. If not, then my room is exactly the one I paid for.
The sense of entitlement on this website has become outrageous.