FlyerTalk Forums - View Single Post - Hilton: Up to 50% Off Between December 14, 2012 to January 7, 2013
Old Dec 10, 2012, 1:23 pm
  #84  
kmwjes
 
Join Date: Mar 2009
Location: TRI/WAS/CLT
Programs: HH Diamond, Marriott Gold,Hyatt Diamond
Posts: 351
Originally Posted by kmwjes
So, based on the above t&c, is this "EXCLUSIVE FRIENDS & FAMILY SALE" (this is a sale) that is booked under the hhonors/thankyou link, with a ThankYou description be classified as a non-eligible "Team Member Travel rates or Hilton Family Travel Rates" stay?

Why would this Thank You rates' t&c state it earns points but leave out the stay/nights?

I sent an email asking if the above will count towards nights and stays. This is my "non-response" from Hhonors: "The Thank You Rate Sale offers up to 50% off and is valid at participating hotels worldwide for stays booked between December 5, 2012 and January 7, 2013 and are completed between December 14, 2012 and January 7, 2013, with the exception of December 31, 2012. "

Note that it was called "The Thank You Rate Sale"

Hhonors management needs to clarify this ASAP as I am sure many of you like me are making year-end hotel "stay" decisions.
This is my most recent email from Hhonors: "Thank you for your response and I apologize for my misunderstanding. You will not receive credit on the room rate. You will receive stay and night credit as well as credit for the incidental charges during your stay."

This makes no sense
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